Multi-Vendor has a page that helps store owners and vendors to keep track of their income and transactions. To access that page, go to Vendors → Accounting. Here’s the list of actions that the page takes into account:
The table on the Accounting page consists of the following columns:
Vendor’s administrators can’t change the statuses of transactions on the Accounting page. Only store administrators can do that.
Date—the date and time when the transaction appeared on the list.
Type—the type of the transaction.
Vendor—the vendor associated with the transaction. Vendor’s administrators can’t see this column—they only see the transactions relevant to their vendor.
Transaction value—a positive value means that the money was received during this transaction; a negative value means that the money was spent.
If you enable the Vendor plans add-on, you’ll also see the transaction fees in this column.
Since Multi-Vendor 4.5.1 there are 2 separate terms for these cases: payout and withdrawal respectively.
Store owners issue payouts to collect money from vendors. When a store owner issues a payout, the vendor is supposed to make the payment. The store owner then receives the money and sets the status of the payout to Completed.
Vendor’s administrators can’t issue a payout or change its status. Only store administrators can do that.
In some cases, payouts can be issued and even completed automatically:
To issue a payout manually:
Once the vendor makes the payment, store administrator can change the status of the payout from Pending to Completed. It is a way to confirm that the money has been received.
If you change the status of a payout to Declined and choose to notify the vendor by email, the notification will say that the payout has been marked as “Not completed”.
By default, all the money from purchases goes to the store owner. The Accounting page keeps track of how much money a vendor can withdraw from the store. To collect money from store owners, vendors request withdrawals.
Vendor’s administrators can create withdrawal requests, but can’t delete them or change their status.
In some cases, withdrawals can be requested and completed automatically. For example, the PayPal Adaptive Payments add-on can automatically distribute money among vendors. When the add-on does that, it creates Completed withdrawals automatically to keep the Accounting page up to date.
The process of creating a withdrawal request is mostly the same for vendors and store owners:
Once a withdrawal is requested, the store owner has 2 options:
In both cases the store owner choose whether or not to send an email to vendor, saying that the status of the withdrawal request has been changed.
When working with the Accounting page, it’s important to understand two terms:
An order affects a vendor’s balance only if the status of that order has the Charge to vendor account checkbox ticked.