CS-Cart Software Was Not Found in the Directory You Entered

If you see the “CS-Cart software was not found in the directory you entered” error message, check the FTP account options entered for the Upgrade Center:

  1. Open the Administration panel of your store.
  2. Go to Settings → Upgrade Center.
  3. Check the values in the FTP server options section. The Directory input field should have the name of the directory on the server where CS-Cart is installed. For example, if CS-Cart is installed in the store directory, enter /store in that field.