User Groups

User groups can be regarded as different membership levels. You can use groups to control access to products and categories, as well as shipping and payment methods.

Products can also have different prices, depending on a customer’s user group.

Administrator user groups allow you to set various restrictions for administrators—use that to create accounts with limited permissions for your staff.

The User Groups section under Customers → User Groups contains a list of user groups that exist in your store.

Adding a User Group

  1. In the Administration panel go to Customers → User groups.

  2. Click the + button. This will open a form with the group options.

  3. Fill in the form.

    • User group—name of the group.
    • Type—type of the group.
    • Status—initial status of the group.
  4. Click the Create button.

The new group will appear among the other user groups.

Managing Membership Requests

Customers can apply for a user group by clicking on the Join link on the storefront (Profile details → User groups tab). The store administrator can either approve or decline the request.

Important

You must log in as the root administrator to do this.

To process a request, complete the following steps:

  1. Go to Customers → User groups in the Administration panel of your store.
  2. Click on the gear button and choose the User group requests tab to open a list of pending requests.
Click on the gear button and choose the User group requests tab to open a list of pending requests.
  1. Tick the checkboxes next to the requests you want to process, click the gear button in the top right corner. and choose either Approve selected or Decline selected. You can also change the status of a particular request in the drop-down menu on the right.

Configuring Administrator Permissions

For each user group of the administrator type you can specify what the administrators from that group can or cannot do:

  1. Go to Customers → User groups Click the name of the administrator group on the list.
  2. Switch to the Privileges tab. This will open a list of tasks usually performed by administrators.
Tick the checkboxes next to the privileges you want to grant to the group.
  1. Select the privileges you want to give to the members of the group.
  2. Click the Save button to apply the changes.