In the Administration panel, go to Add-ons → Manage add-ons.
Click on the name of the Comments and reviews add-on.
Most tabs have the following setting: Administrator must approve posts submitted by. It allows you to choose whose posts won’t appear on the storefront without a prior review and approval by administrators.
Go to Website → Comments and reviews.
Open the desired tab with the comments or reviews that you want to approve.
Click the thumps-up icon under the post you want to approve.
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