Vendor Statuses

When a customer applies for a vendor account, then he or she, as a newly-created vendor, gets one of the two statuses:

  • Active—vendor’s administrators can work in the administration panel of the store. The products of an active vendor appear in the store, unless they require prior approval.

    When the administrator creates a vendor, the status of that vendor is set to Active.

  • Pending—vendor’s administrators can work in the Administration panel of the store, but the vendor’s products don’t appear in the store.


    The Approval of newly-created vendors parameter in the settings of the Vendor Data Premoderation add-on is responsible for the status of the newly-created vendor. When this setting is enabled, the newly-created vendors get the Pending status.

Vendors can have other statuses:

  • Suspended—vendor and his products won’t appear on the storefront. In the admin panel, the vendor receives a warning that his account has been suspended.

    If you have the Vendor-to-Admin Payments add-on installed in your store, the Suspended status is automatically assigned to those vendors who are in debt to the marketplace. As soon as a debtor pays off his debt, his status is automatically changed to Active.

  • Disabled—vendor’s products won’t appear in the store, and vendor’s administrators won’t be able to log in to the Administration panel.

    You can change a vendor's status in Multi-Vendor administration panel at any time.