Abandoned / Live carts

The Orders → Abandoned / Live carts section contains the lists of products that your store visitors added to their carts and wishlists but didn’t purchase for some reason. When registered customers leave the website and return later, the products that were in their carts will be readded to their carts automatically.

Even if a customer isn’t registered, the data of a cart will be saved to the Abandoned / Live carts page.


Each storefront tracks visitors’ carts separately.

View the carts with products that haven't been purchased.

How to Delete Abandoned Carts

  1. Tick the checkboxes near of the carts.

  2. Click the gear button in the top right corner of the page.

  3. Choose Delete selected.

    Removing a cart from the list.