How To: Allow Customers to Upload Documents

Let’s say you want customers to upload their documents (for example, IDs) when creating new accounts in your store.

Uploading docs when creating a new account

To do this:

  1. Go to Administration → Profile fields.

  2. Click the + in the upper right corner to create a new profile field.

  3. Add the new profile field.

  4. In the Type field select File.

  5. Click Create.

  6. Tick the Profile (Show) checkbox. You can also make the uploading of documents a required thing to do when creating a new account. To do this, tick the Profile (Required) checkbox.

  7. Click the Save button.

    Profile field for uploading documents