How To: Manage Gift Certificate Statuses

Every gift certificate has a status assigned to it. To see the list of available statuses, go to Administration → Gift certificate statuses.

Hint

You can also go to Marketing → Gift certificates, click the gear button in the upper right part of the page, and choose Gift certificate statuses.

Going to the list of available gift certificate statuses in CS-Cart.

By default, there are four possible gift certificate statuses:

  • Active—the certificate can be applied.
  • Disabled—the certificate has been disabled by the store administrator.
  • Pending—the certificate was created, but hasn’t been activated yet.
  • Used—the gift certificate has been used, and all the money assigned to that certificate has been spent.

To edit existing statuses, choose the gear button, corresponding to a particular status and click Edit.

If necessary, you can expand the default set of gift certificate statuses with custom statuses.

Add Gift Certificate Statuses

To add a custom gift certificate status:

  1. Click the + button and choose Add status from the drop-down menu. This will open a pop-up window with a form for the new status details.

    Click the plus button and choose "Add status" on the gift certificate status page.

  2. Fill out the form. Fields marked with * are mandatory.

    • Name*—the name of the status.
    • E-mail subject—the subject of an email message that is sent to customers automatically when the gift certificate status changes to this status.
    • E-mail header—the header of an email message that is sent to customers automatically when the gift certificate status changes to this status.
    • Notify customer—if you tick this checkbox, the customer receives an automatic email notification when the gift certificate status changes to this status.

  3. Click the Create button.