500 Internal Server Error on the Sales Reports Page

If you get the 500 Internal Server Error message on the Orders → Sales reports page, it may be because a lot of orders are stored in your database. As a result, it takes a long time and large amount of resources to retrieve the necessary information from the database. The server cannot handle it and returns the error.

To resolve this problem, run the following SQL queries on your server:

UPDATE `cscart_sales_reports` SET `period` = 'D';
UPDATE `cscart_sales_reports_table_elements` SET `limit_auto` = '20';


You can use phpMyAdmin to run those queries.

If the provided information does not help you, please contact CS-Cart support team.