The Administration → Shipping & taxes → Locations page allows you to manage the locations that your store ships to. A location is a combination of parameters that represent a geographical area. Locations are used to calculate shipping rates and tax charges.


If a customer’s address doesn’t match any existing location (or if no shipping methods have rates for the customer’s location), then the customer won’t be able to select a shipping method at checkout and place an order.


Default location (all countries) applies to the customers who don’t belong to any existing locations in your store. Create a shipping method called Discuss with manager and make it free for the default location. That way any customer will be able to place an order, unless that customer belongs to a non-default location without any shipping rates.

Locations serve for calculation of taxes and shipping rates in CS-Cart and Multi-Vendor.