By default, a PDF file with the invoice is attached to email notifications that get sent when an order gets the Processed or Complete status. This behavior can be changed by editing the corresponding email notifications.
You can also make minor changes to a specific invoice and send it in a separate email. To do that, follow these steps:
The editing page will open, and you’ll be able to edit the following things:
Note
If a document is directly embeded into the body of an email, it adopts the style of this email. This means that the document on preview might differ from the document in the email.
Subject—the subject of the email that will contain the invoice.
Email—the email address to which the invoice will be sent. Multiple addresses can be specified like this: test1@example.com,test2@example.com.
Hint
You can send the invoice both to your customer and to your own email address. This is a way to save tweaked invoices for future reference.
Invoice—the actual invoice generated from the order data. This is the body of your email. You can make any changes to the invoice here, but those changes won’t affect the data in your store.
Attach a PDF document—if you tick this checkbox, then the invoice will also be attached to the email as a PDF file.
When you’re ready, click Send. This will send the invoice to the specified email address.
Warning
Once you leave the editing page or send the invoice, your changes will be lost. If you want to apply some changes to all your future invoices, please use the document editor.
Questions & Feedback
Have any questions that weren't answered here? Need help with solving a problem in your online store? Want to report a bug in our software? Find out how to contact us.