Viewing Reviews and Comments

The Website → Comments and reviews section contains ratings, comments, reviews, and other customer communications. Here you can manage all feedback and communications in your store.

The section is divided into the following subsections:

  • Product reviews
  • Category reviews
  • Page comments
  • Order communication
  • Testimonials


For the Comments and reviews section to appear, install and activate the Comments and reviews add-on under Add-ons → Manage add-ons.

Browse and edit reviews and comments under Website → Comments and reviews.

Before customers can leave their comments, you need to enable comments and/or for respective objects such as products, categories, and pages on the Add-ons tab. For example, to enable ratings and comments for a category, go to Products → Categories → <Desired Category>, switch to the Add-ons tab and set Reviews to Communication and rating.


Starting with version 4.9.1, you can enable comments or reviews for newly-created objects (such as products or categories) by default and without affecting existing objects. This is done in the settings of the Comments and reviews add-on.