This article will highlight all our Customer Care plans and their prices.
| Service | Description | Price |
|---|---|---|
| Customer Care Standard | Basic Customer Care plan with limited number of requests | Included in the following subscriptions: Multi-Vendor Standard Annual Subscription (Entire subscription period); Multi-Vendor Plus Annual Subscription (Entire subscription period); Store Builder Plus Lifetime License (1 month of support); Store Builder Ultimate Lifetime License (2 months of support) |
| Customer Care Plus (monthly) | Unlimited number of requests; 4 modifications per month; Proactive assistance; Direct hosting support | $200 per month |
| Customer Care Ultimate (monthly) | 7 modifications per month; Support via online chat; Dedicated customer care service; Initial web server configuration; Mobile app building and maintenance; Proactive monitoring and response | $360 per month |
| Customer Care Plus (annual) | Unlimited number of requests; 4 modifications per month; Proactive assistance; Direct hosting support | $2,000 per year |
| Customer Care Ultimate (annual) | 7 modifications per month; Support via online chat; Dedicated customer care service; Initial web server configuration; Mobile app building and maintenance; Proactive monitoring and response | $3,600 per year |
Questions & Feedback
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