CS-Cart Software Was Not Found in the Directory You Entered
If you see the “CS-Cart software was not found in the directory you entered” error message, check the FTP account options entered for the Upgrade Center:
- Open the Administration panel of your store.
- Go to Settings → Upgrade Center.
- Check the values in the FTP server options section. The Directory input field should have the name of the directory on the server where CS-Cart is installed. For example, if CS-Cart is installed in the store directory, enter /store in that field.