Abandoned / Live carts

The Marketing → Abandoned / Live carts section contains the lists of products that your store visitors added to their carts and wishlists but didn’t purchase for some reason. When registered customers leave the website and return later, the products that were in their carts will be readded to their carts automatically.


Each store tracks storefront visitors’ cart separately.

View the carts with products that haven't been purchased.


Use the Advanced search link to filter carts/wishlists by various parameters.

  • To remove all carts from the list, click the gear button in the right upper corner of the page and click Delete all found.
  • To remove the selected carts from the list, tick the checkboxes near these carts, click the gear button in the upper right corner of the page, and click Delete selected.