How To: Set up the SMS Notifications Add-on

  • In the Administration panel, go to Add-ons → Manage add-ons.
  • Enable the SMS notifications add-on (change its status to Active). If you do not see this add-on in the Installed add-ons tab, switch to the Browse all available add-ons tab and click the Install button near the SMS notifications add-on.
  • Click on the name of the add-on.
  • Fill in the following fields:
    • Phone number — phone number to which all sms notifications will be sent.
    • Clickatell settings:
      • Username — Username registered for the Clickatell account.
      • API ID — Unique API ID assigned during registration.
      • Password — Password to access your Clickatell account.
      • Use Unicode — Select to send SMS in the Unicode format.
      • Split long sms into several parts — Select whether to split long SMS into shorter parts to avoid possible loss of informations.
  • Configure the options in the Send SMS if and SMS content sections:
    • Send SMS if:
      • New order has been placed – Select to receive notifications about new orders.
      • New customer has been registered – Select to receive notifications about newly registered customers.
      • Product quantity is less than zero – Select to receive notifications about out-of-stock products.
      • Only send when order total amount is more than – Minimum order subtotal to notify of.
      • Only send for these shipping methods – Select shipping methods that must be used in an order so that you receive a notification.
    • SMS content
      • Add payment info – If selected, payment details are included in the notifications.
      • Add customers e-mail – If selected, customers’ email addresses are included in the notification.
  • Click the Save button.


If you do not receive SMS notifications, please refer to this article.