Contents
Install CS-Cart
User Guide
Introduction to the Administration Panel
Look and Feel
Manage Products
Payment Methods
Shipping and Taxes
Add-ons
Users
Marketing
Website
Orders
Currencies
Stores
Database
Files
Importing and Exporting Data
Logs
Settings
Upgrade CS-Cart
Developer Guide
Designer Guide
Version History
Page Contents
User Guide
This Page
Edit on GitHub
Report a problem
User Guide
ΒΆ
Introduction to the Administration Panel
Look and Feel
Look & Behavior Tweaks
How To: Close Your Storefront
How To: Change the Company Logo
How To: Replace CS-Cart Favicon
How To: Change the Company Name
How To: Replace or Delete “Powered by CS-Cart...” Link
How To: Change the Image Size on the Storefront
How To: Disable Right Mouse Click to Protect Images
How To: Change CS-Cart Time Zone and Datetime Display Format
How To: Change the Page Meta Data
How To: Display Prices on the Storefront Only in Secondary Currency
How To: Set the Secondary Currency as Default on the Storefront
How To: Display Shipping Method Icons on Checkout Page
How To: Display Wishlist Products in Alphabetical Order
How To: Sort Subcategories by Name on the Category Page
How To: Change Authentication Timeout
How To: Set How Long A Cart Stores Products That Haven’t Been Ordered
Problem: Embedded Scripts Appear after All Other Page Content
Documents
How To: Enable Document Editor
How To: Export and Import Documents
How To: View, Modify, and Send Invoices of Specific Orders
Snippets in Documents
Email Templates
How To: Enable Email Template Editor
How To: Export and Import Email Templates and Snippets
Snippets in Email Templates
Languages
How To: Translate Fields of the Contact Us Form
How To: Translate CS-Cart
Layouts
Blocks
Breadcrumbs
Framework
Layout Pages
Widget Mode
Logos, Banners, and Images
How To: Add a Banner to the Homepage
How To: Display Free Shipping Label on Product Details Page
Images Are Not Uploaded or Imported from URL
How To: Manage Thumbnails
Menus
Tabs
Actions on Tabs
How To: Add a New Tab for the Product Detail Page
Templates
Changes in the Template Are Not Displayed
Cannot Edit Template Files With the Template Editor
Smarty Error: Unrecognized tag
Smarty Error: Unable to Read Resource: index.tpl in /.../lib/templater/Smarty.class.php on Line 1095
Themes
How To: Change the Style of Elements in the Storefront
The Themes Section Overview
Theme Editor
Manage Products
Categories
Category Properties
How To: Display Same Product under Several Categories
How To: Sort Products in a Category by Position
Trash Category
Products
Product Properties (Fields and Settings)
How to Add and Edit Products
Product Variations
Simple and Configurable Products
How To: Turn Option Combinations into Product Variations
Out of Stock Actions
How To: Attach Files to Products
How To: Create Downloadable Products
How To: Set up a Maximum Order Quantity for a Product
How To: Set up a Minimum Order Quantity for a Product
How To: Display the Quantity Box as a Selectbox With Quantity Variants
How To: Apply Same Value to All Products
How To: Change Maximum Size of Uploaded File
How To: Define Wholesale Prices for the Product
Images Are Not Uploaded or Imported from URL
Incorrect Thumbnails on the Storefront
Content From the WYSIWYG Editor Is Not Displayed Properly on the Storefront
Features
Feature and Feature Group Properties
How To: Set up Product Features
How To: Add the Brand Product Feature
How To: Enable Feature Comparison
Filters
Filter Properties
How To: Add a Product Filter
How To: Filter Products by Free Shipping
Options
How To: Create a Product Option
Properties of Options and Option Variants
Global Product Options
Settings of Specific Option Types
Product Option Combinations
How To: Add Images for Option Variants and Combinations to a Product Page
Exceptions (Allowed and Forbidden Option Combinations)
Can’t Upload More Than Some Specific Number of Images at Once
Options and Inventory Tracking
Payment Methods
How To: Add a Payment Method
How To: Configure a Payment Method
How To: Set up the Credit Card Offline Payment Method
How To: Display Your Bank Details at Checkout
How To: Display Different Payment Information for Different Payment Methods
How To: Add Pop-Up Window for Terms and Conditions on Checkout
How To: Set up CS-Cart with 2Checkout
How To: Set up CS-Cart with AuthorizeNet
How To: Set up eWAY in CS-Cart
How To: Set up CS-Cart with HSBC
How To: Set up CS-Cart with iDeal Basic
How To: Set up CS-Cart with Nochex
How To: Set up PayPal in CS-Cart
How To: Set up PayPal Adaptive Payments in Multi-Vendor
How To: Set up PayPal Payments Advanced in CS-Cart
How To: Set up PayPal Express Checkout in CS-Cart
How To: Set up PayPal Pro in CS-Cart
How To: Set Up Ping++ Payments in CS-Cart
How To: Set up CS-Cart with SagePay Direct
How To: Set up Stripe Connect in Multi-Vendor
How To: Set up CS-Cart with WorldPay
Shipping and Taxes
Locations
Location Properties
Countries
States
How To: Set up a Location
How To: Set up a Country as a Location
Shipping Methods
How To: Add a Shipping Method
Shipping Method Properties
Manual Shipping Methods
Realtime Shipping Methods
Ways to Set up Free Shipping
How To: Offer Free Shipping for a Certain Product
How To: Disable Shipping on the Storefront
How To: Assign Payment Methods to Shipping Methods
How To: Specify a Commentary for all Shipping Methods
If Incorrect Shipping Cost is Returned
If No Shipping Methods Appear at Checkout
If an Error Occurs When Clicking the Test Button
Taxes
Tax Properties
How To: Set up a Tax
How To: Make an Account Tax Exempt
How To: Increase the Accuracy of Tax, Discount, and Total Value Calculation
Address for Shipping Cost Calculation
Shipping-Related Product Properties
How Shipping Appears on the Storefront
How To: Hide Shipping Options (Step 3 at Checkout)
Add-ons
How To: Manage Add-ons
How To: Install and Upgrade Add-ons from the Marketplace
Access Restrictions
Access Restrictions Add-on Settings
How To: Restrict Access to Administration Panel
How To: Restrict Access to Store for Customers from Certain Countries
Age Verification
How To: Set up Age Verification Add-on
Anti Fraud
How To: Get MaxMind License Key
How To: Set up Anti Fraud Add-on
Attachments
How To: Attach Files to Products
If the File Cannot Be Uploaded
Banners Management
How To: Add a Banner to the Storefront
How To: Set up the Banners Management Add-on
Bestsellers & On-Sale Products
The Bestsellers & On-Sale Products Add-on Settings
How To: Display Bestsellers on the Homepage
How To: Display Similar Products on a Product Details Page
How To: Add the Bestsellers, On sale, Final sale, and Newest Products Pages to the Storefront
Blog
How To: Add the Recent Posts Section to the Storefront
Blog Post Attributes
How To: Create a Blog
Blog Add-on
Buy Together
How To: Set up the Buy Together Add-on
Call Requests
Catalog Mode
How To: Set up the Catalog Mode Add-on
Comments and Reviews
Viewing Reviews and Comments
Comments and Reviews Add-on Settings
How To: Enable the Comments and Reviews Add-on
How To: Approve Posts
How To: Enable Reviews for All Products at Once
How To: Create and Edit Testimonials
Customer-to-Vendor Communication
How To: Set up Communication between Customers and Vendors
Customers Also Bought
How To: Display Also Bought Products
Data Feeds
How To: Set up the Data Feeds Add-on
How To: Create Data Feed
Google Base
eBay Synchronization
How To: Install and Configure eBay Synchronization Add-On
Changes in the Interface
How To: Create eBay Templates
How To: Specify Product Identifiers for eBay
eBay-related Category Settings
eBay-related Product Settings
How To: Get Product Status from eBay
How To: Export/Revise Products on eBay
How To: Import Complete Orders from eBay
How To: End eBay Sales
How To: Edit eBay Parameters in Bulk
Email Marketing
The Email Marketing Add-on Settings
How To: Export Your Subscribers to MadMimi
How To: Export Your Subscribers to MailChimp
How To: Manage Subscribers
Form Builder
How To: Create a Custom Form
GDPR Compliance (EU)
How To: Use the GDPR Compliance Add-on
Gift Certificates
Gift Certificates Add-on Settings
Actions on Gift Certificates
How To: Manage Gift Certificate Statuses
How To: Set the Gift Certificates Add-on
How To: Create Gift Certificate in Administration Panel
How To: Enable Customers to Create and Buy Gift Certificates
How To: Replace Logo in a Gift Certificate
Google Analytics
How To: Set up the Google Analytics add-on
Google Export
How To: Set up the Google Export Add-on
Google reCAPTCHA
How To: Set up Google reCAPTCHA in Your Store
Google Sitemap
How To: Set up the Google Sitemap Add-on
HiDPI Displays Support
Image Zoom
Image Zoom Add-on Settings
Janrain
How To: Set up the Janrain Add-on
Mobile Admin App
How To: Set up Mobile Admin App for Your Store
My Changes
MYOB
Newsletters
How To: Set up the Newsletters Add-on
How To: Create a Mailing List
How To: Create a Newsletter Template
How To: Create an Autoresponder
How To: Send a Newsletter
Order Barcode
How To: Display Barcode on Invoices
Barcode is Not Displayed
Payment Dependencies
PayPal Adaptive Payments
How To: Install and Configure PayPal Adaptive Payments Add-on
How To: Get Credentials for PayPal Adaptive Payments
PayPal Payments
PayPal Currency Exchange
IPNs Explained: How CS-Cart Interacts with PayPal
Ping++ Payments
Polls
How To: Create a Poll
Price List
How To: Set up the Price List add-on
Product Variations
Quickbooks
Required Products
How To: Set up the Required Products Add-on
Reward Points
The Reward Points Add-on Settings
How To: Set up the Reward Points Add-on
How To: Add Reward Points to Account Manually
How To: Grant Reward Points for Orders Automatically
How To: Grant Reward Points for Buying Products from a Certain Category Automatically
How To: Grant Reward Points for Buying a Product Automatically
How To: Set Product Price in Points Manually
How To: Set up Product Price in Points According to Specific Ratio
If Reward Points Are Not Added Automatically
RMA
How To: Set up the RMA Add-on
How To: Allow to Return Products
RSS Feed
How To: Set up the RSS Feed Add-on
Searchanise
Dashboard
Full-text Search Preview
Instant Search Widget
Suggestion Dictionary
Redirects
Synonyms
Promotions
Stop Words
Analytics
Product Feeds
SEO
SEO Rules
SEO Add-on Functionality
301 Redirects
Canonical URLs
How To: Use Rich Snippets
Format of SEO Names
If Numbers Are Added to SEO Names
If SEO Does Not Work
SEO Add-on: Technical Information
SEO Add-on Settings
SMS Notifications
How To: Set up the SMS Notifications Add-on
If SMS Notifications Are Not Sent
Social Buttons
The Social Buttons Add-on Settings
Social Login
Social Network Providers
Store Import
Store Locator
How To: Add the Store Locator Block
Stripe Connect Payments
How To: Get Credentials for Stripe Connect Payments
How To: Install and Configure Stripe Connect Payments Add-on
Suppliers
How To: Set up the Suppliers Add-on
Tags
How To: Manage Tags
How To: Add a Tag Cloud
Twigmo
How To: Connect Your Store to the Twigmo Service
How To: Configure the Mobile Storefront
Vendor Commission
Upgrading from 4.3.x to 4.4.x: Vendor Commissions and Vendor Plans
Vendor Data Premoderation
Vendor Plans
Video Tutorials
Watermarks
How To: Watermark Your Images
Wish List
Users
Administrators
How To: Create a New Administrator Group
Issues with Logging in to the Administration Panel
Customers
How To: Manage Profile Fields
How To: Create a New User Group for Customers
How To: Make Customers Log in/Register at Checkout
How To: View, Export, or Anonymize Customer’s Personal Data (GDPR)
How To: Define Specific Phone Number Format
Problem: A Customer Does Not See Prices for His/Her User Group
Message Center
Suppliers
How To: Enable and Configure Suppliers
User Groups
Vendors
Accounting
How To: Manage Vendor Plans
How To: Allow Customers to Become Vendors
How To: Create a Vendor Account
How To: Merge Two Vendor Accounts
How To: Approve/Disapprove Vendors’ Products
How To: Allow Vendors to Edit Layouts and Styles of Their Stores
Vendors and Categories
Vendor Statuses
Marketing
Promotions
How To: Set Up a Promotion
How To: Disable Reapplying Promotions When Editing Orders
How To: Create Bonus Coupon
How To: Generate Bonus Coupon Codes Automatically
How To: Create Discount on Products from Specific Categories
How To: Give Discount When Cart Has Specific Number of Products
How To: Give Discount on Order if Order Subtotal Exceeds Certain Value
How To: Give Discount on Order for Buying Two Specific Products Together
How To: Give Free Product if Order Subtotal Exceeds Certain Value
How To: Offer Free Shipping for Buying a Certain Product
How To: Give Gift Certificate to Member of User Group if Order Subtotal Exceeds Some Value
How To: Give Discounts to Specific User Groups
Abandoned / Live carts
Website
Pages
Robots.txt
Sitemap
Orders
Actions on Orders
View Orders
Quick Actions
How To: Change Order Status
How To: View and Edit Order Details
How To: Copy Orders
How To: Assign Managers to Orders
How To: Remove Credit Card Information From Order Manually
How To: Define the Initial Order ID
How To: Add a Sales Tracking Code
Administrator Does Not Get Order Notification Emails
Call Requests
Order Statuses
How To: Set up an Order Status
How To: Disable Email Notifications about Order Statuses
How To: Allow Customer to Pay for Order Once Again
How To: Remove Credit Card Information from Orders Automatically
The Order Gets the Failed Status
Return Requests
How To: Manage Return Requests
RMA Request Statuses
RMA Actions
RMA Reasons
Sales Reports
How To: Create a Sales Report
How To: Create a Chart
500 Internal Server Error on the Sales Reports Page
Shipments
How To: Create a Shipment
How To: Print Packing Slips
How To: Manage Shipment Statuses
Currencies
Stores
How To: Create a New Storefront
Customer Accounts and Multiple Storefronts
How To: Configure Global Entry Point for Your Store
Product Catalog and Multiple Storefronts
How To: Redirect Customers from Specific Regions to the Right Storefronts
How To: Share Objects Among Stores
Global and Storefront-Specific Settings
How To: Switch Between Storefronts
Database
Database Backups
How To: Back up the Database of Your Store
How To: Restore the Database of Your Store from Backup
Possible Errors
Cannot Connect to the Database Server
Table is Marked as Crashed and Should be Repaired
Call to Undefined Function mysqli_connect() In ...
White Screen after Importing/Exporting/Making Database Backup
Files
Clearing the Cache
Regenerating Thumbnails
Importing and Exporting Data
About Import and Export
Product Import and Export
How To: Export Products and Product Data
How To: Import Products and Product Data
Imported Fields Format
Example of Product Import
How To: Import Configurable Products with Variations
How To: Import Images for Products
How To: Export Product Data to Google Merchant Center
Order Import and Export
How To: Export Orders
How To: Import Orders
Logs
Settings
General
Appearance
Company
Stores
Checkout
Emails
Thumbnails
Sitemap
Vendors
Upgrade Center
Security Settings
Logging
Reports
Settings Wizard
Licensing Mode
CDN Settings
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